Android Auto has become an essential tool for many drivers, providing seamless integration between their smartphones and car infotainment systems. However, one persistent issue that users encounter is the failure of calls to function properly. This problem can manifest in various ways, such as the inability to hear the other party or the other party not hearing you. Understanding the underlying causes and implementing effective solutions can help restore the call functionality in Android Auto.
Ensuring Proper Permissions for Android Auto
One of the primary reasons for call issues in Android Auto is the lack of necessary permissions. Android’s privacy updates can sometimes automatically revoke permissions for apps, which is crucial for Android Auto to function correctly. To resolve this, navigate to your phone’s Settings > Apps > App Management. Locate Android Auto and ensure that permissions such as Call logsContactsMicrophoneNearby devices and Phone are all enabled.
Additionally, it is advisable to allow all permissions listed for Android Auto and Google Play services. This comprehensive approach ensures that there are no permission-related hindrances affecting the call functionality. It is also worth noting that there is a system-wide option for microphone access, which can be configured in Android’s Privacy settings or through the Quick Settings panel. However, if the microphone works in other apps, this is unlikely to be the issue.
Addressing Bluetooth Interference
Android Auto primarily uses a high-bandwidth Wi-Fi connection for most tasks but relies on Bluetooth for hands-free calls. If the Bluetooth handshake fails, it can result in calls not being patched through, even if other functions like media and navigation work fine. To troubleshoot this, go to your phone’s Bluetooth settings, find your car in the list of paired devices, and ensure that everything under Use for is toggled on.
Another common issue is interference from other Bluetooth devices. Smartwatches, earbuds, or other nearby devices can sometimes take over the calls or cause glitches that prevent any device from accessing the microphone. To resolve this, try disconnecting all other Bluetooth devices, then disconnect and reconnect Android Auto to see if the issue persists. If a specific device is causing the problem, consider disabling it for calls completely so that your head unit can take over.
Managing Battery Optimizations
Modern Android devices are increasingly aggressive in managing battery life by shutting down background processes. This behavior can sometimes affect core system components like Android Auto, leading to call issues. To address this, check the app-specific battery optimization for Android Auto. Go to your phone’s Settings > Apps > App Management find Android Auto, tap Battery and set it to Unrestricted.
On Samsung phones, there is a system-wide battery optimization option that you should configure. Go to Settings > Battery > Background usage limits > Never auto sleeping apps. Tap the plus icon and add Android Auto to this list. Google Pixel owners should check whether the Adaptive Battery option is enabled and consider turning it off to prevent it from killing background services essential to Android Auto.
It is worth noting that some phones, like the OnePlus 15, do not expose battery optimization options for Android Auto, treating it instead as a system component. If your specific device does not have any battery optimization options for Android Auto, rest assured that it is handled automatically.
Clearing Android Auto’s Cache
Sometimes, the simplest solution can be the most effective. Android Auto, like any app, can benefit from clearing its cache. This action can flush out potential Bluetooth handshake issues, reset audio routing, clear temporary data, and give Android Auto a clean slate. To do this, go to Settings > Apps > App Management scroll down to Android Auto, then tap Storage > Clear cache.
After clearing the cache, test to see if calls work now. If they do, you have successfully resolved the issue. If not, you may need to explore other solutions or seek further assistance.
