Mercedes-Benz has announced a recall affecting several of its AMG plug-in hybrid models<\/strong> due to a significant software issue that may result in a loss of drive power. The recall impacts a total of 2,943 vehicles in the United States, spanning various models produced between 2023 and 2025.<\/p>
The affected models include the AMG S 63 E Performance<\/strong>, AMG GT 63 S E Performance<\/strong> (both the 4-Door Coupe and standard version), AMG SL 63 S E Performance<\/strong>, and the AMG GLC 63 S E Performance<\/strong> (available in both SUV and coupe-like formats). This recall is a response to a software error that could potentially compromise the vehicle’s starter motor and generator control unit.<\/p>
Understanding the recall details<\/h2>
According to a notice from the National Highway Traffic Safety Administration (NHTSA)<\/strong>, issued on February 28, the software malfunction could lead to the failure of the control unit. Such failure poses a significant risk by potentially resulting in a loss of drive power, increasing the likelihood of accidents. The recall is officially designated as campaign number 25V129000<\/strong>.<\/p>
Actions taken by Mercedes-Benz<\/h3>
To address this issue, affected vehicle owners will be invited to their local dealerships for a complimentary software update. This proactive step aims to ensure the safety and optimal functionality of the vehicles involved.<\/p>
Mercedes-Benz first identified this potential risk towards the end of 2024 after receiving reports from drivers regarding difficulties in starting their vehicles. Following a comprehensive investigation, the company acknowledged the importance of addressing this safety concern, which led to the recall.<\/p>
Communication with vehicle owners<\/h2>
Notifications will begin to be sent out on April 29 to the owners of the affected vehicles, detailing the recall and outlining the necessary steps to take. Mercedes-Benz is dedicated to transparency and safety, ensuring that all impacted customers receive timely information.<\/p>
While the automaker has confirmed that no accidents or injuries related to this defect have been reported, addressing potential safety hazards remains a top priority. For further assistance, Mercedes-Benz has made its customer service line available at 1-800-367-6372<\/strong> and encourages visits to their recall webpage for additional information.<\/p>
This recall highlights the critical role that software plays in modern vehicles, especially in high-performance models like those in the AMG lineup. As technology continues to advance, manufacturers must stay vigilant in identifying and resolving any issues that could threaten safety and performance.<\/p>
