Mercedes-Benz has announced a recall affecting specific models within its AMG performance division. This decision follows the identification of a software malfunction that may cause a loss of drive power, presenting a significant safety risk for drivers.
The recall includes several models: the AMG S 63 E Performance, AMG GT 63 S E Performance 4-Door Coupe, AMG GT 63 S E Performance, AMG SL 63 S E Performance, and the AMG GLC 63 S E Performance, which consists of both the conventional SUV and coupe variants. The affected production years range from 2023 to 2025, impacting a total of 2,943 vehicles in the United States.
Details of the recall
The official recall notice, released by the National Highway Traffic Safety Administration (NHTSA), cites campaign number 25V129000. The notice indicates that the issue originates from the starter motor and the generator control unit. A failure of this unit may lead to a complete loss of drive power, significantly increasing the risk of a crash.
Addressing the problem
To resolve this issue, affected dealerships will perform a software update on the control unit at no cost to customers. Mercedes-Benz has confirmed that this process is simple and will ensure the vehicle’s safety.
The automaker first detected the potential issue in late 2024 after receiving isolated reports from owners regarding difficulties starting their vehicles. Following a thorough investigation, it was concluded that a safety risk could not be disregarded. However, the company has stated that it has not received any reports of accidents or injuries associated with this defect to date.
Notification process for owners
Mercedes-Benz will begin notifying affected vehicle owners by mail starting April 29. This notification will include further details about the recall and the steps owners need to follow. For additional inquiries, owners can contact the company at 1-800-367-6372 or visit the official Mercedes-Benz recall webpage.
Recalls like this highlight the critical importance of vehicle safety and the responsibility of manufacturers to ensure their products are free from defects that could jeopardize lives. As automotive technology evolves, the reliability of software becomes increasingly essential, particularly in performance-oriented models like those in the AMG lineup.
If you own one of the affected Mercedes-Benz AMG hybrid models, it is crucial to remain informed and take the necessary actions to rectify the software issue. Regular updates from the manufacturer can help maintain the safety and performance standards expected from such high-end vehicles.