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In a recent announcement, Mercedes-Benz has initiated a recall affecting several models from its high-performance AMG lineup. This recall is due to a software malfunction that could lead to a reduction in drive power, raising safety concerns for drivers.
The recall encompasses a range of plug-in hybrid vehicles, particularly the AMG S 63 E Performance, AMG GT 63 S E Performance 4-Door Coupe, AMG GT 63 S E Performance, AMG SL 63 S E Performance, and both variants of the AMG GLC 63 S E Performance (the standard SUV and the coupe-like model). These vehicles span model years from 2023 to 2025, impacting an estimated total of 2,943 vehicles within the U.S. market.
Understanding the Recall and Its Implications
The issue was formally documented in a notice released by the NHTSA on February 28, under recall campaign number 25V129000. According to the notice, the problem lies in a defect within the control unit for the starter motor and generator. This defect could lead to a complete loss of drive power, significantly heightening the risk of accidents on the road.
Details of the Software Malfunction
Mercedes-Benz first identified the problem in late 2024, following multiple reports from vehicle owners who experienced difficulty starting their cars. Investigations revealed that the risk associated with the software failure could not be dismissed entirely. Importantly, as of now, the company has not reported any incidents of accidents or injuries linked to this defect.
Next Steps for Affected Owners
For those who own the affected models, Mercedes-Benz has developed a straightforward solution. The remedy involves an update to the control unit’s software, which will be provided at no cost to vehicle owners. This proactive measure aims to ensure the continued safety and performance of these high-performance vehicles.
Owners of the impacted AMG hybrids will receive notifications via mail beginning April 29. This letter will provide detailed instructions on how to obtain the necessary software update. Additionally, those seeking more information can contact Mercedes-Benz customer service at 1-800-367-6372 or visit the company’s dedicated recall webpage for further guidance.
Importance of Staying Informed
It is crucial for car owners to remain vigilant regarding recalls, especially for performance vehicles like those from the AMG division. The potential for software-related issues can affect more than just functionality; it can also compromise safety. Staying informed about such developments allows drivers to take preemptive measures to protect themselves and others on the road.
In conclusion, while the recall of these select Mercedes-Benz AMG models may cause some inconvenience, it underscores the importance of promptly addressing potential safety risks. By ensuring that the software is updated, Mercedes-Benz is taking the necessary steps to uphold the integrity and performance standards expected from its prestigious lineup.