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In a significant move to ensure driver safety, Mercedes-Benz has announced a recall affecting several models from its prestigious AMG performance line. This decision stems from a software malfunction that poses a risk of power loss while driving. The recall encompasses a total of 2,943 units across various models produced between 2023 and 2025.
The affected vehicles include the AMG S 63 E Performance, AMG GT 63 S E Performance 4-Door Coupe, AMG GT 63 S E Performance, AMG SL 63 S E Performance, and the AMG GLC 63 S E Performance in both its standard SUV and coupe-like configurations. This recall not only highlights the automaker’s commitment to safety but also its responsiveness to issues that may compromise vehicle performance.
Understanding the recall details
According to a notice from the National Highway Traffic Safety Administration (NHTSA), this recall is identified under campaign number 25V129000. The core issue revolves around the starter motor and generator control unit, which may fail due to a software error. This failure can lead to a sudden loss of drive power, significantly increasing the risk of accidents.
To remedy this defect, Mercedes-Benz has instructed its dealerships to update the affected software at no cost to the vehicle owners. This proactive measure aims to rectify the issue and bolster confidence among customers regarding the brand’s dedication to ensuring safe driving experiences.
Timeline and awareness
Mercedes-Benz first identified this potential safety concern in late 2024 when reports emerged from drivers experiencing starting failures with their vehicles. Following a thorough investigation, the automaker concluded that the reported issues could not be dismissed as mere anomalies, leading to the decision to initiate a recall.
While the company has taken swift action, it has also clarified that there have been no reported crashes or injuries linked to this specific defect. This statement underscores the importance of addressing issues proactively before they escalate into more serious incidents.
Next steps for affected owners
For those who own one of the affected models, notifications will be sent through the mail. The communication will provide essential details regarding the recall process and instructions for scheduling the necessary software updates.
Owners are encouraged to reach out directly to Mercedes-Benz for any inquiries or concerns. The customer service line can be accessed at 1-800-367-6372, or individuals can visit the official recall page on the Mercedes-Benz website for additional information. The automaker is committed to providing support throughout the recall process to ensure that all affected vehicles are swiftly and safely updated.
Call to action
Mercedes-Benz’s recall of these AMG hybrid models underscores the automotive industry’s ongoing commitment to safety. The company’s proactive approach in addressing software-related issues not only protects its customers but also reinforces its reputation for quality and performance. As technology evolves in the automotive world, vigilance and rapid responses to potential issues remain crucial in maintaining safety standards.