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Mercedes-Benz has announced a recall affecting specific models from its high-performance AMG division. This action follows the discovery of a software flaw that may result in power loss while driving. The recall involves a selection of plug-in hybrid vehicles that reflect the luxury and performance associated with the Mercedes brand.
Details of the recall
The affected models include the AMG S 63 E Performance, AMG GT 63 S E Performance 4-Door Coupe, AMG GT 63 S E Performance, AMG SL 63 S E Performance, and AMG GLC 63 S E Performance. Both the conventional SUV and coupe-like variants of the GLC are included in this recall, covering production years from 2023 to 2025. Approximately 2,943 vehicles in the U.S. are impacted by this recall.
Understanding the software malfunction
The National Highway Traffic Safety Administration (NHTSA) issued a notice on February 28 regarding a significant software defect, cataloged under recall campaign number 25V129000. This defect affects the starter motor and generator control unit, potentially leading to a complete loss of drive power. Such a malfunction significantly increases the risk of accidents, raising serious safety concerns for drivers.
Response and remedial actions
In response to this issue, Mercedes-Benz has outlined a plan to rectify the defect. The automaker will offer a software update for the control unit at no cost to vehicle owners. This update is crucial for ensuring that the vehicles operate safely and reliably, thereby upholding the high-performance standards expected from the AMG line.
Timeline and notifications
Mercedes-Benz became aware of a software error in late 2024 after reports emerged regarding certain vehicles experiencing starting failures. Following a comprehensive investigation, the manufacturer acknowledged a potential safety risk. However, the company confirmed that no crashes or injuries related to this defect have been reported to date.
Starting April 29, owners of the affected vehicles will receive formal notifications by mail. These notifications will provide details regarding the recall and instructions for the next steps. For additional information, vehicle owners can contact Mercedes-Benz directly at 1-800-367-6372 or visit the company’s official recall page for further updates.
Mercedes-Benz addresses safety concerns with recent recall
Mercedes-Benz, a leader in the automotive industry, prioritizes safety and is dedicated to resolving issues that may compromise driver security. The company’s recent recall highlights the importance of vigilance in vehicle management and the necessity for manufacturers to address identified defects swiftly. Through this proactive approach, Mercedes-Benz aims to ensure that drivers can fully enjoy the power and luxury of their AMG models without concerns for safety.