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In a recent announcement, Mercedes-Benz has initiated a recall affecting a range of its AMG plug-in hybrid vehicles. This decision follows the discovery of a software malfunction that could result in reduced drive power. The recall encompasses high-performance models such as the AMG S 63 E Performance, AMG GT 63 S E Performance 4-Door Coupe, and the AMG SL 63 S E Performance, produced between the 2023 and 2025 model years.
Approximately 2,943 vehicles in the United States are impacted, prompting an immediate response from the company to ensure customer safety.
Details of the recall
According to a notice released by the National Highway Traffic Safety Administration (NHTSA), the primary concern is a fault in the vehicle’s starter motor and generator control unit. This malfunction can lead to a complete failure of these systems, potentially resulting in total loss of drive power while the vehicle is in operation. Such a failure significantly heightens the risk of a crash, necessitating prompt action from the automaker.
Remedial actions
The proposed remedy is straightforward: dealerships will update the control unit’s software. This service will be provided at no cost to vehicle owners, ensuring safety is prioritized without financial burden. Mercedes-Benz has stressed that this update is crucial in mitigating the risks associated with the software issue.
Timeline and communication
Reports of starting issues began to emerge in late 2024, prompting Mercedes-Benz to conduct a thorough investigation. While the company has not linked any accidents or injuries to this defect, it acknowledges the potential safety risks. Consequently, the recall was deemed necessary to protect the driving public.
Affected vehicle owners can expect to receive official notifications by mail, starting on April 29. They are encouraged to contact Mercedes-Benz directly at 1-800-367-6372 or visit the official recall page for further information. This proactive communication reflects the company’s commitment to customer safety and satisfaction.
Implications of the recall
The recall of these AMG hybrid models underscores the critical nature of vehicle safety and the need for timely action when potential issues arise. As automotive technology evolves, software reliability becomes increasingly essential. Mercedes-Benz’s response to this situation highlights its dedication to upholding the highest safety standards for its customers.