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Mercedes-Benz has announced a recall for specific models within its AMG performance line due to a critical software malfunction. This issue may lead to a significant loss of driving power. The affected models include the AMG S 63 E Performance, AMG GT 63 S E Performance 4-Door Coupe, AMG GT 63 S E Performance, AMG SL 63 S E Performance, and the AMG GLC 63 S E Performance, which includes both SUV and coupe variants. Approximately 2,943 vehicles across the United States are impacted, spanning model years from 2023 to 2025.
Understanding the software malfunction
The National Highway Traffic Safety Administration (NHTSA) documented the recall on February 28, under campaign number 25V129000. The software issue affects the control unit for the starter motor and generator, which can malfunction. This failure increases the risk of a total loss of drive power, posing a serious safety concern for drivers.
Response and corrective measures
In response, Mercedes-Benz has directed its dealers to implement necessary software updates at no cost to vehicle owners. The automaker first became aware of the problem in late 2024 after receiving reports of vehicles failing to start. A thorough investigation revealed that this situation could pose a safety risk.
Notification process for affected owners
Owners of the affected AMG models will receive official notifications by mail starting from April 29. These notifications will include detailed instructions for the software updates. For additional information or immediate concerns, Mercedes-Benz has a customer support line available at 1-800-367-6372. Vehicle owners can also visit the automaker’s dedicated recall page for more guidance.
As of now, Mercedes-Benz has not reported any incidents or injuries related to the software error. The company remains committed to ensuring the safety and reliability of its vehicles, acting swiftly to address any potential hazards.
Ongoing commitment to safety
This recall highlights the importance of maintaining robust software integrity in modern vehicles, especially in high-performance models like those in the AMG line. As consumers depend more on advanced technologies in their cars, manufacturers must ensure their systems operate flawlessly. Mercedes-Benz’s proactive response to this software issue reflects its commitment to customer safety and brand integrity.