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Mercedes-Benz has announced a recall affecting several of its AMG plug-in hybrid vehicles. This action is due to a software malfunction that could result in a loss of driving power, raising safety concerns for drivers and passengers.
The recall affects models manufactured between 2023 and 2025, including the AMG S 63 E Performance, the AMG GT 63 S E Performance 4-Door Coupe, and the AMG SL 63 S E Performance. Approximately 2,943 vehicles in the United States are included in this recall.
Understanding the issue
According to a notice from the National Highway Traffic Safety Administration (NHTSA), released under recall campaign number 25V129000, the identified software error may lead to the failure of the starter motor and the generator control unit. Such failures could result in a complete loss of drive power, significantly increasing the risk of an accident.
What owners need to know
Mercedes-Benz became aware of this issue in late 2024 when reports emerged concerning vehicles having difficulties starting. Upon investigation, the manufacturer acknowledged that this situation posed a potential safety hazard. Fortunately, there have been no reported incidents of crashes or injuries directly linked to this defect.
Owners of affected vehicles can expect to receive notifications by mail starting from April 29. Those seeking further information regarding this recall are encouraged to contact Mercedes-Benz directly at 1-800-367-6372 or visit the company’s official recall page.
Resolution process
The remedy for this software defect involves a straightforward update to the control unit’s software. Mercedes-Benz has committed to providing this service free of charge to all affected vehicle owners. Dealerships will handle the updates, ensuring a safe driving experience moving forward.
It is essential for owners to take this recall seriously and act promptly to schedule their vehicle updates. Ensuring that the software is current will help mitigate any risks associated with the identified issues. Staying informed about recalls is vital for maintaining vehicle safety and performance.