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Xero Shoes has established itself as a leader in innovative footwear, designed to support natural foot movement. With a growing customer base, the company now ships its products to over 85 countries worldwide. For those considering a purchase from outside the United States, understanding their international shipping policies is crucial.
When opting for international delivery, Xero Shoes relies on the United States Postal Service. The cost and delivery speed will vary based on the package’s weight and the delivery method selected at checkout. Customers will find various shipping options to choose from, allowing for a tailored experience based on individual needs.
Shipping options and tracking information
Xero Shoes provides tracking information for domestic shipments, enabling customers to monitor their package’s progress. However, tracking availability may differ for international orders. Some first-class international shipments may offer limited tracking, depending on the destination country. In contrast, all Priority Express and Express International shipments come with full tracking capabilities.
Advice for international customers
While most international orders are delivered without significant issues, Xero Shoes advises customers in countries with less reliable postal services—such as India, Brazil, Mexico, South Africa, and Indonesia—to choose either the Priority Express International or Express International shipping options. This recommendation helps reduce the risk of delivery problems, as the company cannot guarantee successful arrival for packages sent via First Class International.
Understanding customs and duties
Another important factor to consider when ordering from Xero Shoes is the potential for import duties imposed by your home country. Certain nations require these duties to be paid if the shipment’s value exceeds a specific threshold. Therefore, it is advisable to familiarize yourself with the customs regulations in your country. As the buyer, you are responsible for any duties or fees that may arise during the importation process.
Shipping documentation and packaging
All packages shipped by Xero Shoes will be labeled as merchandise. It is important to note that, as a commercial shipper, the company cannot classify packages as gifts. If you intend to purchase Xero Shoes as a present, you will need to handle the gift-giving aspect separately, as the shipment itself will not carry a gift designation.
For a more convenient option, consider finding a local Xero Shoes dealer. By visiting the Stores page on their website, you may discover a retailer closer to your location, potentially saving on shipping costs.
Delivery timelines and expectations
The duration for international deliveries can vary significantly, ranging from as little as three days to as long as eight weeks. This variability largely depends on customs processing times at the border. It is wise to plan ahead and allow ample time for your order to arrive, especially if you have specific timelines for when you need your new footwear.
Xero Shoes is committed to ensuring their products reach customers globally. By understanding the intricacies of international shipping, potential customs duties, and tracking options, you can enhance your shopping experience. Being informed allows for a smoother process, ensuring you enjoy your new pair of Xero Shoes without unnecessary delays or complications.